Privacy Policy

1. Data Controller

SellBuddy is the data controller responsible for your personal data. This product is developed and operated by the team behind weDevs. For any privacy-related inquiries, contact: [email protected]

2. Information We Collect

We collect and process the following categories of data.

• Personal Data

  Name, mobile number, and account authentication via OTP.

• Business and Shop Data

  Shop name, address, country, currency, and business settings.

• Product and Order Data

  Product details such as name, price, SKU, images, and stock. Order details such as customer name, phone number, address, and transaction references.

• Payment Data

  Payment method selection such as bank transfer, mobile wallets, or cash on delivery. We store payment status and references only. We do not store sensitive financial data like card numbers or PINs.

• Technical and Usage Data

  Device type, operating system, usage behavior, and log data for performance and improvement.

3. Legal Basis for Processing (GDPR)

We process your data based on contractual necessity to provide the service, legitimate interests to improve and secure the platform, consent for optional features and notifications, and legal obligations where required.

4. How We Use Your Data

We use your data to create and manage your account, operate your shop, process orders, send important notifications, provide support, improve performance, and prevent fraud. We do not sell or rent your personal data.

5. Data Sharing and Disclosure

We only share data when necessary. This includes trusted service providers who help operate the app, legal authorities when required, and during business transfers such as mergers or acquisitions.

6. International Data Transfers

Your data may be processed outside your country. We ensure appropriate safeguards are in place, including standard contractual protections where required.

7. Data Retention

We retain data while your account is active and as needed for legal or operational purposes. When no longer required, data is securely deleted or anonymized.

8. Your Data Protection Rights (GDPR)

You have the right to access your data, correct it, request deletion, restrict processing, request data portability, object to certain processing, and withdraw consent at any time. To exercise your rights, contact [email protected]

9. Data Security

We use appropriate technical and organizational measures such as secure authentication, encrypted data transmission, and access controls. No system is completely secure, but we continuously improve our protections.

10. Cookies and Tracking Technologies

SellBuddy may use basic tracking tools to improve performance and user experience. You can control these through your device settings.

11. Third-Party Services

SellBuddy may use third-party services such as analytics or payment tools. These services have their own privacy policies, and we recommend reviewing them.

12. Changes to This Privacy Policy

We may update this policy from time to time. Significant changes will be communicated through the app or other appropriate channels.

13. Contact Information

For any questions or concerns, contact: [email protected]